BUSINESS DIALOGUE ON THE PHONE

BUSINESS DIALOGUE ON THE PHONE

Заполните пропуски подходящими вариациями. 1. Bob: Do you ......... if I use your phone to call my wife?

(a) value

(b) worry

(c) mind

(d) allow

2. Bill: Sure. Would you ......... use my cell phone or the one in my office?

(a) rather

(b) prefer

(c) like

(d) take

3. Bob: The one in your office is fine. Do I need BUSINESS DIALOGUE ON THE PHONE to ......... anything special to get out of the building?

(a ) press

(b) press down

(c) press on

(d) dial

4. Bill: Yes. You ......... dial 9 and then your number.

(a) should

(b) could

(c) would

(d) shall

5. Bob: If another call comes in a while I'm on the phone, should I put my wife on ......... and take it?

(a BUSINESS DIALOGUE ON THE PHONE) wait

(b) hold

(c) hope

(d) the side

6. Bill: No, that's all right. If you don't answer it will just go through to my ......... and I can call them back later.

(a) answering machine

(b) voicemail

(c) voice-recoder

(d) e-mail

7. Bob picked up the ......... and dialed 9 then his home number.

(a) catcher

(b) tuner

(c BUSINESS DIALOGUE ON THE PHONE) phone

(d) receiver

8. Bill straightened up the office, pretending not to listen to Bob's ......... of the conversation with his wife.

(a) end

(b) part

(c) words

(d) half

9. Finally Bob ..........

(a) stopped

(b) finished

(c) hung up

(d) hung over

10. Bill: I couldn't help but ......... you're having chicken for dinner tonight. Can I come over?

(a BUSINESS DIALOGUE ON THE PHONE) overhear

(b) hear

(c) listen

(d) understand

TEST 2

ON MY MOBILE

Заполните пропуски подходящими вариациями.

1. Hello! I'm just ......... out my new mobile.

(a) testing

(b) probing

(c) finding

(d) trying

2. Oh yes. Are you ......... away?

(a) distant

(b) long

(c) far

(d) quite

3. Not really. I'm quite ..........

(a) nearer

(b) near

(c) next

(d) nearly

4. You ......... very clear.

(a) sound

(b) ring

(c) hear

(d) speak

5. Well, I did ......... a BUSINESS DIALOGUE ON THE PHONE lot of money on it.

(a) use

(b) lose

(c) spend

(d) waste

6. Where are you at the .........?

(a) time

(b) second

(c) hour

(d) moment

7. I've already told you I'm in the ..........

(a) place

(b) area

(c) office

(d) location

8. Well, this is very interesting but I am very ..........

(a) busy

(b) occupied

(c) hurried

(d) active

9. Don't ........., I'll BUSINESS DIALOGUE ON THE PHONE see you very soon.

(a) remember

(b) care

(c) worry

(d) mind

10. Oh, there goes the front door bell. Oh, it's you! I might have ..........

(a) thought

(b) believed

(c) supposed

(d) guessed

TEST 3

LATE AGAIN

Заполните пропуски подходящими вариациями.

1. Do you know ......... time it is?

(a) which

(b) when

(c) what

(d) how

2. No, I have ......... idea.

(a BUSINESS DIALOGUE ON THE PHONE) any

(b) no

(c) not

(d) some

3. It's time you got ..........

(a) on

(b) in

(c) over

(d) up

4. I don't believe you. You can't be ..........

(a) right

(b) accurate

(c) sure

(d) definite

5. I'm telling that you must ......... up or…

(a) stand

(b) be

(c) hurry

(d) quick

6. Or what? ......... on, tell me.

(a) Get

(b) Come

(c) Take

(d) Put

7. Simply that you're BUSINESS DIALOGUE ON THE PHONE going to be ......... for work.

(a) late

(b) later

(c) lately

(d) latest

8. I think there's something you've ..........

(a) forget

(b) forgot

(c) got

(d) forgotten

9. Now, it's your ......... to tell me.

(a) right

(b) left

(c) turn

(d) chance

10. Remember that there's no work today ......... it's Sunday.

(a) for

(b) while

(c) because

(d) as

TEST 4

PROBLEMS

Заполните пропуски подходящими BUSINESS DIALOGUE ON THE PHONE вариациями.

1. Customer: Have you had a chance to ......... at my car yet?

(a) see

(b) examine

(c) view

(d) look

2. Mechanic: Yes, we've given it a ......... examination.

(a) complete

(b) controll

(c) absolute

(d) full

3. Customer: And what do you think is ......... with it?

(a) incorrect

(b) wrong

(c) false

(d) strange

4. Mechanic: That's a ......... of a difficult BUSINESS DIALOGUE ON THE PHONE answer to give in a few words.

(a) part

(b) lot

(c) bit

(d) section

5. Customer: Well, just give me the ......... picture

(a) easy

(b) general

(c) objective

(d) simple

6. Mechanic: To start ......... . It's losing a lot of oil.

(a) at

(b) for

(c) in

(d) with

7. Customer: I see. Anything .........?

(a) else

(b) ever

(c) over

(d) indeed

8. Mechanic: Well, there's a lot BUSINESS DIALOGUE ON THE PHONE more. I mean the petrol tank has a ......... in it.

(a) gap

(b) hole

(c) problem

(d) opening

9. Customer: Why don't you tell me the .......... What should I do?

(a) picture

(b) reason

(c) truth

(d) rightness

10. Mechanic: Okay, I'll come straight to the......... . Buy a new car!

(a) full stop

(b) detail

(c) end

(d) point

TEST 5

OPENING AN BUSINESS DIALOGUE ON THE PHONE ACCOUNT

Заполните пропуски подходящими вариациями.

1. Cashier: Good morning, ……….

(a) madam

(b) sir

(c) mister

(d) gentleman

2.Man: I’d like to ……… an account, please.

(a) start

(b) close

(c) open

(d) take into

3.Cashier: Certainly, sir. Do you live in ……… ?

(a) Washington

(b) Moscow

(c) Zurich

(d) Geneva

4. Man: Yes. I’m ……… the Interpreters’ School.

(a) in

(b) at

(c) studying

(d) learning

5. Cashier: What ……… of account BUSINESS DIALOGUE ON THE PHONE would you like?

(a) kind

(b) type

(c) sort

(d) category

6. Man: A ……… account, I think.

(a) checking

(b) savings

(c) deposit

(d) current

7. Cashier: There are two or three types of account. They ……… you to withdraw up to ten thousand francs a month.

(a) permit

(b) allow

(c) advise

(d) let

8. Man: Can I ……… money directly from abroad?

(a) transfer

(b) receive

(c BUSINESS DIALOGUE ON THE PHONE) get

(d) take

9. Cashier: ……….

(a) Think so.

(b) I’m afraid, not.

(c) Certainly.

(d) Think, yes.

10.Man: I’ll ……… back later, then.

(a) turn

(b) go

(c) come

(d) show

TEST 6


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